Healthier SG (HSG)

Healthier SG is a major transformation of our healthcare system to promote good health, prevent chronic diseases and their deterioration, anchored by primary care and the community.

It aims to focus on better health and quality of life for everyone, and encompasses 5 key features:

Mobilise our network of family doctors
Develop health plans
Activate community partners
A national Healthier SG enrolment program
Set up the necessary key enablers to make Healthier SG work

Vision:

Healthier SG aspires to develop the next phase of primary care in Singapore, where:

Care for chronic diseases is embedded within the community and is proactively managed by family doctors and their care teams.
Health plans are well-coordinated through common care protocols, interoperable IT systems, and shared data;
Care is supported by local and community stakeholders, with coordination from the healthcare clusters, and most importantly;
Singaporeans do their part in preventive care and to stay healthy, through lifestyle adjustments.

Your role as family doctors is therefore critical to the success of this initiative.

Guidance for Healthier SG clinics

The following materials may serve as useful references and help support clinic operations for Healthier SG enrolment.

Healthier SG Coordinating Information	To serve as a guide for Healthier SG clinics.
Quick Reference Guide^	To provide key information for the administration of Healthier SG.
Healthier SG Standard Operating Procedures (SOP) (Restricted Access)	Detailed operational reference and guide for Healther SG clinic staff and GPs.
Healthier SG Frequently Asked Questions (FAQs) (Restricted Access)	Answers to common questions asked by Healthier SG clinics on implementation and operations under Healthier SG.
Healthier SG Care Protocols	To provide simple, evidence-based guidance for preventive care and the management of common chronic conditions, including available programmes and support.
Primary Care Digital Services (PCDS) Guide	A detailed step-by-step guide on PCDS functions. You may view our PCDS training video here.
Healthier SG Clinic Training Part 1: Operations and Administration (Restricted Access)	Training materials on Healthier SG Operations and Administration that were covered during the recent Healthier SG training sessions. You may view a video of our training session here.
Healther SG Clinic Training Part 2: Financing (Restricted Access)	Training materials on Healthier SG Financing that were covered during the recent Healthier SG training sessions. You may view a video of our training session here.
Lifestyle Prescriptions	Support GPs in providing more tailored lifestyle advice to patients based on their medical condition(s) i.e. Diabetes, Hypertension and Lipid Disorders
GP IT Enablement Grant Application Guide	Step-by-step instructions for using the OurSG Grant Portal to apply for the GP IT Enablement Grant.
Guide to a Healthier SG-compatible Clinic Management System (CMS)	Useful guide for clinics on things to take note of when considering switching CMS or onboarding a new CMS.

^Hard copies have been delivered to participating clinics.

The following materials and resources in the Healthier SG onboarding kit are intended to help residents identify you as a Healthier SG clinic and provide details on their journey to better health, and serve as resources to support your care for them.

Healthier SG Decal^{^}	To be displayed at the clinic entrance to allow residents to identify the clinic as a Healthier SG clinic.
Healthier SG Posterin 4 languages^{^}	To be displayed for residents to refer to for information on Healthier SG. English version Chinese version Malay version Tamil version
Healthier SG Brochures^{^}	For clinic to distribute to patients as a reference for information on Healthier SG. English version Chinese version Malay version Tamil version
Healthier SG Standee	To be displayed at the clinic entrance so that the clinic can be easily identified by residents as a Healthier SG clinic.
Health Plan Booklet^{^}	For enrolees without smartphones, or who have difficulty using or are not using Healthhub to monitor their Healthier SG health plans. GPs are encouraged to attach the Health Plan printout and Onboarding Questionnaire (if any) to Page 2 of the Health Plan booklet. Your patient's care team, including PCN nurses and community partners such as Active Ageing Centres (AACs), may assist your patient in completing the remaining pages of the Health Plan Booklet as they support the more in-depth conversations with your patient in reaching their health goals.
Healthier SG Appointment Card	To indicate the next appointments for enrolees without smartphones, or who have difficulty using or are not using Healthhub.
Healthier SG Onboarding Questionnaire	To issue to patients without smartphones, or who have difficulty using or are not using Healthhub, if required. English-Chinese version English-Malay version English-Tamil version
Revised CHAS Referral Form^	For direct referral of Healthier SG/ CHAS patients to: Subsidised Specialist Outpatient Clinics (SOCs) at Public Healthcare Institutions Post-screening follow-up for abnormal Pap/HPV screening test results under Screen For Life (SFL) Post-CDS/Vaccination follow-up under Vaccination and Childhood Developmental Screening Scheme (VCDSS) Breast Cancer Screening and GP-to-GP Referral for Cervical Cancer Screening under SFL and Healthier SG
Health Promotion Board Lifestyle Programmes Booklet	Provide top-line information for patients to self-help and join community activities, and for GPs to pass the booklet to patients after consultation.
Information on Lifestyle Programmes for Enrolees^{^}	Information on activities available in the area that GPs can refer their enrolees to as part of their Healthier SG Health Plans. You may also visit the Healthier SG Integrated Activities Portal for this information.

Participate in this Scheme

What do GPs need to do in order to participate in Healthier SG?

Participate in Core GP Schemes

Family doctors must participate in CDMP, CHAS, Screen for Life, and national vaccination programmes. Clinics must also be Public Health Preparedness Clinics if and when activated.

Join a Primary Care Network (PCN)

Family doctors who are not in a PCN need to join one. This will enable them to benefit from access to team-based care, including nurse counsellors and patient care coordinators, and peer support from like-minded colleagues to share best practices with, which is particularly useful during public health emergencies, such as COVID-19.

Partner their Regional Healthcare Cluster

This means establishing contact and working closely with the healthcare cluster for the region: continuing to refer patients to the institution of the patient's choice; and working with the partner healthcare cluster to address local population needs and enhance the clinic's capabilities.

Adopt a Healthier SG-compatible Clinic Management System (CMS) and contribute to NEHR

This should be achieved within 1-year of the launch of Healthier SG.

To find out more about adopting a Healthier SG-compatible CMS, please refer to this guide by MOH.

Achieve accreditation to become a Family Physician

Within 7 years of Healthier SG launch.

If you are interested in participating in Healthier SG and enrolling patients under the programme, please visit this link.