The Healthier SG Pre-Enrolment Exercise is open exclusively to GPs who sign the Healthier SG letter of agreement by 1st June 2023. GPs can pre-enrol their regular chronic patients on-site via the assisted enrolment function in Primary Care Digital Services (PCDS).
When will this take place?
Pre-enrolment will take place from 1st May to 4th July 2023 for the 1st batch of Healthier SG clinics and 1st June to 4th July 2023 for the 2nd batch of Healthier SG clinics, who will begin enrolment from 1st June 2023 onwards. You can take the opportunity to engage your regular chronic patients and pre-enrol them on-site within these eligible periods.
Who is eligible?
You can pre-enrol your regular chronic patients aged 40 years old and above, and who have had two or more chronic visits within the past calendar year. This can be the list of patients submitted in your Chronic Disease Registry, or patients who have made CHAS Chronic claims.
How do I pre-enrol eligible patients?
You can use the assisted enrolment module in the PCDS.
When will my pre-enrolled patients be eligible for
Healthier SG benefits?
Healthier SG benefits such as the first
Health Plan consult, free screenings and vaccinations will only commence with the launch of the main exercise. You are encouraged to schedule the 1st Heathier SG Health Plan consult for your patients after the launch of the main exercise from 5th July 2023 onwards.
If you have any further queries or clarifications, please do not hesitate to contact your
AIC Account Manager.
Key Tasks & Responsibilities of GPs for the Healthier SG Pre-Enrolment Exercise
S/N
|
Key Tasks |
Responsibilities
|
Pre-Enrolment Preparations (Till 1st May 2023 for the 1st batch of GPs and from now till 1st June 2023 for the 2nd batch of GPs)
|
1
|
Submit last year’s Chronic Disease Registry (CDR) nominal rolls to MOH through AIC.
|
For clinics which have joined a Primary Care Network (PCN) in 2023, please submit the clinic’s list of regular chronic patients to your respective PCN HQs by 14th April 2023 and 15th May 2023 (for those clinics coming onboard 1st July 2023). Please seek assistance from your PCN HQ if you have any questions.
|
2
|
Attend Healthier SG pre-enrolment briefings conducted by AIC.
|
Complete structured sessions to prepare for the pre-enrolment.
Topics to be covered will include: -
Short recap on
Healthier SG benefits and milestones
-
Patient eligibility
-
Admin processes and workflows
-
PCDS technical training (screenshots)
Please refer
here for the materials covered during the training. |
During Pre-Enrolment (1st May 2023 - 4th July 2023)
|
3
|
Verify patients’ eligibility
|
Verify that patients meet the eligibility criteria for pre-enrolment.
|
4
|
Obtain patient’s consent
|
Go through the short version of the Healthier SG enrolment terms with the patients. Ensure patients are aware of the enrolment terms before enrolling.
|
5
|
Pre-enrol Patients
|
Go to the “assisted enrolment” function in PCDS. -
Click on “+ Enrol new patient.”
-
Enter Patient’s NRIC.
-
Patient’s information will be retrieved.
-
Proceed to update the patient’s contact, email and address if necessary.
-
Click on “Save” and followed by “confirm” after clicking on the checkbox for patient consent and acknowledgement.
-
For patients with a mobile phone number, they will receive an acknowledgement SMS to confirm that they have been pre-enrolled.
|
6
|
Book patient’s 1st Healthier SG appointment.
| Ensure patient's 1st Healthier SG appointment has been booked from 5th July onwards using your own clinic appointment system or the Health Appointment System (HAS).
For patients who need time to decide on their appointment date, and have no mobile phone number, you can advise them to seek assistance for the appointment booking at either: -
Your clinic or
-
Community Clubs or Joint Testing & Vaccination Centres (JTVC) (from 5th July 2023 onwards)
For patients who have a mobile phone number, a reminder SMS will be sent to them in July 2023 to remind them of the appointment booking if your clinics use HAS. Otherwise, they can schedule their appointments through your clinic.
You may use an
appointment card for appointments made through your clinics for patients without mobile phones.
|
7
|
Remind patients to book their 1st appointment if it was not booked during the pre-enrolment onsite visit.
|
Contact your patients to have their 1st appointment scheduled either via your clinic’s own appointment system or
HAS.
|
8
|
Changes in patient’s 1st appointment (for appointment booked during onsite visit)
|
Patient can change their appointment for first Health Plan consult through: -
The GP clinic
-
Appointment booked via
HAS
-
The link provided in the confirmation SMS; or
-
From 5th July 2023, patients will be able to change their appointments via HealthHub.
If the appointment was not made via HAS, patients will need to change their appointments through the GP clinic |